CDE project 11: communication with individual donors

Project 11 is made up of six different sub projects investigating how the donor experience can be enhanced via different channels commonly used in communicating with individual donors. These projects cover: • Mass media • Direct mail and other areas of direct marketing • Telephone fundraising • Digital fundraising • Community fundraising • Face to face fundraising.

Full report to be published as articles soon.

Click this link for all the CDE project summaries and where to find them on SOFII. For access to all CDE content on SOFII go to the home page and click on the special CDE portal just below the masthead.

CDE project 11f face to face: appendices 1 and 2 - case studies and sources

by The Commission on the Donor Experience

Case studies and sources.

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CDE project 11f face to face: appendix 3 - methodology

by The Commission on the Donor Experience

My approach to pulling this paper together was to firstly reach in to the depths of my own experiences over the past 16 years.

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