The Commission for the Donor Experience: reports coming soon

The Commission on the Donor Experience was born out of a belief that charities would be more effective and be able to raise more by putting donors and their interests at the centre of their thinking.

Added by
Sue Kershaw
Added
January 19, 2017

With the Commission’s permission, SOFII plans to publish the outcomes from all of their findings and deliberations in a specially constructed area dedicated to providing you, SOFII’s users, with the best information available anywhere on how to improve the donor experience.

Introducing the Commission on the Donor Experience

We've already made a start with project 6 of the Commission on the Donor Experience, The use and misuse of emotion. The full contents list announcing all 30+ parts of the project will be published on SOFII in the next week or two.

CDE project 6 is organised by Ken Burnett. Any comments or questions regarding the project should be sent to him here.

The use and misuse of emotion
From CDE project 6: the use and misuse of emotion, section 3, the science of emotions, article 3.2.

The positives and negatives of emotional fundraising
From CDE project 6: the use and misuse of emotion, section 4: emotions and donors, article 4.2.

Jack’s story, from Claire House Children’s Hospice




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