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10 pages tagged with Commission on the Donor Experience:

  • CDE project 10 section 4 part 4: the organisation’s culture, capacity and experience by The Commission on the Donor Experience Creating a positive experience for legacy donors or for those enquiring about becoming such donors requires a much wider contribution and understanding from the organisation.
  • CDE project 10 summary: legacies by The Commission on the Donor Experience This project will look at the strengths and weaknesses of the current model of legacy fundraising and identify how we make sure that people feel encouraged to include charities in wills.
  • CDE project 11 summary: communication with individual donors by The Commission on the Donor Experience Project 11 is made up of six different sub projects investigating how the donor experience can be enhanced via different channels commonly used in communicating with individual donors.
  • CDE project 14 summary: getting the right people as fundraisers by The Commission on the Donor Experience This project will consider the attributes that donors expect to see in the fundraisers they deal with and how recruiting specifically with those attributes in mind will significantly improve the donor experience.
  • CDE project 2: fundraising and vulnerability by The Commission on the Donor Experience This project will propose updated guidance and recommendations for rigorous best practice in this crucial area, where fundraisers must be seen to be caring, sensitive and above suspicion or concern.
  • CDE project 3 appendix 2: frequently asked questions by The Commission on the Donor Experience In our research (see Appendix 4), several people mentioned barriers to measuring how their donors feel. This section lists the most common of these and gives our advice.
  • CDE project 5 summary: the supporter’s journey by The Commission on the Donor Experience This project will define the process and seek to be helpful to fundraisers wishing to offer their donors a truly satisfying, rewarding long-term experience.
  • CDE project 7 summary: companies by The Commission on the Donor Experience This project will consider all aspects of the evolving field of corporate partnerships from the perspective of the donor - including directors, senior managers, selection panels and staff to identify ways of enhancing the experience to the benefit of all involved.
  • Meet Nana Murphy: lessons in donor care from Merchants Quay Ireland by SOFII-author This inspirational case study celebrates the incredible work of Merchants Quay Ireland’s fantastic fundraising team. They transformed the fortunes of this small charity, multiplied its revenue more than tenfold, and provided essential assistance to people experiencing homelessness.
  • The 6Ps: a blueprint for transforming fundraising. For good. by The Commission on the Donor Experience The six steps to change outlined here provide windows onto a vast body of work compiled through 2016 and early 2017 by upwards of a thousand individual volunteers for the Commission on the Donor Experience (CDE).