CDE project 4: thank you and welcome
It’s in the early stages of contact that the foundations of mutually great relationships are shaped. This project will look at all aspects of the first few days of a donor’s contact with a cause, to set out – without making any assumptions as to what each individual might choose – the ideal way to get each relationship off to a good start and to show appreciation appropriately throughout it.
Click this link for all the CDE project summaries and where to find them on SOFII. For access to all CDE content on SOFII go to the home page and click on the special CDE portal just below the masthead.
CDE project 4 summary: thank you and welcome
by The Commission on the Donor Experience
This project will look at all aspects of the first few days of a donor’s contact with a cause, to set out the ideal way to get each relationship off to a good start and to show appreciation appropriately throughout it.
Read moreCDE project 4 section 2: principles and actions
by The Commission on the Donor Experience
In this section, John Grain looks at the key principles and actions for the ideal way to thank and welcome donors.
CDE project 4 section 3: appendix 1 - case studies
by The Commission on the Donor Experience
A selection of great case studies illustrating the arguments made in this project.
CDE project 4 section 4: appendices 3-5
by The Commission on the Donor Experience
Click here to read the appendices for CDE project 4: thank you and welcome, including links to related CDE projects.
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