Richard Spencer

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Richard Spencer

Cresce la paura e si ritorna ai bisogni di base: seconda settimana del monitoraggio circa il sentimento comune sul coronavirus

by Richard Spencer

Ecco un articolo interessante per chi è curioso di comprendere le scelte compiute dai donatori durante la pandemia. Scelte ancora attuali che ci aiutano a capire come l’essenziale sia sempre la scelta prioritaria.

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About the author

Richard helps organisations grow customer loyalty. Because commercially it makes sense.

Many organisations understand that it's important to grow loyalty, but don't know where to start.

Richard helps charities, membership organisations and social enterprises put in place the relevant tools and approaches to grow loyalty, giving quick wins and longer term solutions.

Richard has held senior positions at RSPB, Scope and The Children's Society and has been a trustee for three other charitable organisations. He is also on the steering group for the IOF Supporter Experience group.