Data and reports

Creative and effective use of data can transform your fundraising. This showcase features a range of case studies from organisations who are committed to making the most of their data. It also includes articles that show you how to get more from the data you hold. Finally, you will find pieces on fundraising data and benchmarking that could offer you useful information when planning future budgets and communications.

Data is gold. But only if you can get to its real value

people crowded onto a truck

by Chuck Longfield

All fundraisers know that their data is valuable. All fundraisers know that developing an existing donor is many times less costly than recruiting a new one. All fundraisers know that fundraising should be integrated, that focusing on the donor is more appropriate than on the medium of communication, that...well, that there are a lot of things we all know full well but we still don’t do the right thing by them. Data is one of these, perhaps one of the most obvious and important.

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We can boost donor retention. But only if we get smart

by Chuck Longfield

Chuck Longfield created a SOFII classic with his last interview Data is Gold, providing SOFII readers with free access to real fundraising gems hidden within their donor files. Today SOFII enthusiastically adds part two, an in-depth conversation with Chuck that draws out five more golden nuggets of smartness.

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Supporter insights: what are they, why bother with them and how to uncover them?

by Kevin Waudby

In this thought-provoking article, Kevin Waudby shows how great supporter insight can help differentiate your charity from your competitors and be the difference between a supporter giving to your cause instead of theirs.

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Dr Barnardo’s Homes: four fundraising greats from the distant past

by SOFII

Dr Thomas Barnardo was one of the Victorian era's great philanthropists. These archive examples of his personal fundraising style and efforts are a unique treasure for the body of fundraising knowledge and best practice.

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WWF Canada: new donor questionnaire

by SOFII

This questionnaire, though a separate and distinctive part of WWF’s new donor welcome process, is an integral part of it. Great donor development in practice, and easy to emulate.

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