Matt Smith

Charity e-commerce – learning from the best online shops in the sector

by Matt Smith

Fundraising, marketing and digital teams need to work together to improve charity e-commerce and offer a better user experience. Matt Smith shares examples from charities who are leading the way – delivering great customer support and ongoing communication. Read on to find out how you can turn a ‘transaction’ into a more meaningful supporter experience.

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Cinq choses à savoir sur les crypto-monnaies

by Matt Smith

Les crypto-monnaies peuvent-elles représenter une nouvelle source de revenus pour les ONG ? Cet article explique leur fonctionnement et comment elles peuvent être bénéfiques pour les organismes de bienfaisance.

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The top five things to know about cryptocurrencies

by Matt Smith

Could cryptocurrencies represent a new revenue stream for your organisation? This article explains all about them and how they can be good for charities.

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About the author

Matt Smith (he/him) is director of transformation & innovation at THINK, a leading international consultancy dedicated to not-for-profit fundraising.  

After a period volunteering as a Childline counsellor, Matt knew he wanted to use his skills to develop the third sector. He began specialising in community and events and more recently has focused on fundraising innovation, product development and managing large, cross-team projects. 

Matt is all about creativity and has a love for problem solving – especially those challenges triggered by changes in technology or generational shifts.

Matt also spent five years in the private sector working for Morgan Stanley before moving into the charity sector. He has worked across a range of causes including Marie Curie, NSPCC and WaterAid.

Matt Smith

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About the author

Matt Smith new

Matt Smith (he/him) is managing director at THINK, where he is responsible for staying at the forefront of the sector, understanding and analysing the latest trends and innovations, and how they impact organisations. Matt has worked in fundraising for 14 years. As a senior leader he delivered multi million pound income targets and worked with large teams of fundraisers and campaign managers. He is a passionate about digital and the power of technology to revolutionise fundraising. 

Matt is a former IWITOT speaker and returns for another year as one of our new voice coaches/mentors.