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2 pages tagged with Supporter journeys:

  • Charity e-commerce – learning from the best online shops in the sector by Matt Smith Fundraising, marketing and digital teams need to work together to improve charity e-commerce and offer a better user experience. Matt Smith shares examples from charities who are leading the way – delivering great customer support and ongoing communication. Read on to find out how you can turn a ‘transaction’ into a more meaningful supporter experience.
  • Six essential steps to improving your supporter experience by Natasha Evans Creating an excellent supporter experience is a marathon, not a sprint. In this article, you will find some useful top tips for giving supporters the best experience possible.