CDE: the donor experience project

CDE project 11f face to face: section 8 - public relations

by The Commission on the Donor Experience

Celebrating face to face publicly and changing the perception of what a face to face fundraiser is should be looked at in earnest. Some members of the public simply find it an annoying interruption in their day-to-day lives.

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CDE project 11f face to face: section 9 - auditing and compliance

by The Commission on the Donor Experience

Auditing the agencies that fundraise on your behalf is crucial to gaining a full understanding of whether they comply with your policies, and those of our regulators.

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CDE project 11f face to face: putting the principles and actions into practice

by The Commission on the Donor Experience

  • Welcoming the supporter and further communication.
  • Upholding Good Practices
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CDE project 11f face to face: appendices 1 and 2 - case studies and sources

by The Commission on the Donor Experience

Case studies and sources.

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CDE project 11f face to face: appendix 3 - methodology

by The Commission on the Donor Experience

My approach to pulling this paper together was to firstly reach in to the depths of my own experiences over the past 16 years.

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The treehouse of knowledge – the 34 fundamental foundations of fundraising

by Ken Burnett

Of all the nuggets of essential fundraising knowledge buried within all the lists, books and articles ever written, which would be the one list, that you’d choose to hang directly above your space, your workplace? This is that list. 

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A new approach to fundraising – why you should be accessing your donors’ networks

by Richard Turner

It’s time to ring the changes in the way we raise money. Rather than just looking at our donors’ financial capital says Richard Turner, we could be using their social capital to make fundraising so much better for them and our causes.

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What really matters to a donor

by Mark Phillips

Are you telling your donors what they want to hear? Or are you talking all about yourself? Click here to see what donors want from the charities they support.

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Donor-centred fundraising – are you prepared to take a leap of faith?

by Jackie Fowler

Giving donors choices and allowing supporters to opt out of fundraising appeals are hotly debated topics in the UK right now. But one well-known UK charity has been practising both of these supposed heresies for nearly 30 years now. 

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Introducing the Commission on the Donor Experience

by SOFII

This summer fundraising in the UK has been under attack like never before with alarming consequences in damaged trust and loss of public confidence for Britain’s charities. Now a large group of voluntary sector leaders is coming together to do something about it.

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