CDE project 1 section 10: appendices

by The Commission on the Donor Experience

Three appendices to flesh out CDE Project 1: the use and misuse of language

CDE project 14 appendix 4: insight profiling

by The Commission on the Donor Experience

Insight Discovery is a model that measures behavioural preferences. It uses a system of four colours to describe different styles of behaviour.

CDE project 17 section 3.2: inside-out leadership

by The Commission on the Donor Experience

It is not about changing others – it is about changing yourself first.

CDE project 11e telephone: conclusion and about the authors

by The Commission on the Donor Experience

The telephone, or voice to voice communication in general, should be one of the most effective engagement channels available to charities.

CDE project 9: putting the principles and actions into practice - part 7

by The Commission on the Donor Experience

Handling things well when they go wrong.

CDE project 22: conclusions

by The Commission on the Donor Experience

To grow and thrive, charities must decide to communicate their individual and collective vision confidently to the world.

CDE project 5 section 6: appendices

by The Commission on the Donor Experience

Appendix 1: Research sources.

CDE project 10 section 6: the probate and legacy administrative experience and approach

by The Commission on the Donor Experience

The donor experience is complex, and there are a variety of experiences that donors may with a charity during their journey. 

CDE project 10 appendix 1: case studies to showcase putting donors at the heart of legacy fundraising

by The Commission on the Donor Experience

Four case studies are described here, each demonstrating strategy and behaviour in legacy inspiration that place the donor at the heart of its practices and activities.

CDE project 17 section 3.3: trust - risk - people

by The Commission on the Donor Experience

Richard Turner said that one of the most powerful shifts he has ever made as a leader was deciding to spend time every week with the people he manages. 

CDE project 18 section 3.2: action 3 - ask the question ‘WHY do we exist?’

by The Commission on the Donor Experience

‘With consistency people will see and hear without a shadow of a doubt what you believe.’

Simon Sinek

CDE project 11e telephone: case study - Save the Children

by The Commission on the Donor Experience

Agency Selection - Supporter Centricity - Preference Captures - Training and Engagement - Monitoring - Supporter Feedback - Learnings - Challenges.