Following the huge success of IWITOT Virtual in April 2020, IWITOT returned for one last special edition for 2020. And this time, it was all about the supporter experience. 

On December 9th, 12 speakers took to the virtual stage for an afternoon of inspiring and engaging talks. Each one had seven minutes to inspire the audience with an example of a great supporter experience that they wish they’d thought of themselves.

And it was a huge success. There wasn’t a dull moment on screen or in the chat box – this IWITOT was full of the fun and smiles that fundraisers desperately needed after a tough year.

We learned that puns often feature heavily in a good supporter experience… fundraisers can find inspiration even by looking outside the sector… and most importantly, you simply can‘t go wrong with a ‘donor love bomb’!

Over 400 fundraisers bought tickets or recordings of our live Zoom webinar. It was hosted by Lesley Pinder of British Red Cross and Joe Burnett of SOFII

Our wonderful speakers were:

Shabby Amini - Independent Fundraising Consultant;

Julia Ammon MCIOF (Cert) - Blesma;

Lianne Howard-Dace - Independent Fundraising Consultant;

Natasha Rosenthall - DTV Global;

Bethany Smith - MS Queensland, Australia;

Ula Saiegh - Asthma UK & British Lung Foundation Partnership;

Simone Owens - PA Research Foundation, Australia;

Amy Petterson - RAF Association;

Annie Perez - ActionAid;

Lesley Pinder - British Red Cross;

Catherine Deakin - Changing Faces;

Nisha Motwani - Financial Ombudsman.

This edition of IWITOT was run in partnership with the Chartered Institute of Fundraising‘s supporter experience special interest group and was only possible thanks to our headline sponsorThe Dragonfly Agency Ltd and our friends at Open Creates.

If you would like access to a recording of this superb event, please email joanna@sofii.org for more information. Thank you!

This event was run was a fundraiser for The SOFII Foundation.