Following the huge success of IWITOT Virtual in April 2020, IWITOT returned for one last special edition for 2020. And this time, it was all about the supporter experience.
On December 9th, 12 speakers took to the virtual stage for an afternoon of inspiring and engaging talks. Each one had seven minutes to inspire the audience with an example of a great supporter experience that they wish they’d thought of themselves.
And it was a huge success. There wasn’t a dull moment on screen or in the chat box – this IWITOT was full of the fun and smiles that fundraisers desperately needed after a tough year.
We learned that puns often feature heavily in a good supporter experience… fundraisers can find inspiration even by looking outside the sector… and most importantly, you simply can‘t go wrong with a ‘donor love bomb’!
Over 400 fundraisers bought tickets or recordings of our live Zoom webinar. It was hosted by Lesley Pinder of British Red Cross and Joe Burnett of SOFII.
Our wonderful speakers were:
Shabby Amini – fundraising consultant, presented Greenpeace: Face-to-face reinvented during the pandemic
Julia Ammon MCIOF (Cert) – Blesma
Lianne Howard-Dace – fundraising consultant, presented Who Gives a Crap: supporter experience and email journey
Natasha Rosenthall – DTV Global presented The Trussell Trust: Michael McIntyre’s lockdown video calls
Bethany Smith – MS Queensland, Australia
Ula Saiegh – Asthma UK & British Lung Foundation Partnership
Simone Owens – PA Research Foundation, Australia presented Oamaru Blue Penguin Colony:‘Adopt a penguin’
Amy Petterson – RAF Association
Annie Perez – ActionAid
Lesley Pinder – British Red Cross
Catherine Deakin – Changing Faces
Nisha Motwani – Financial Ombudsman
This edition of IWITOT was run in partnership with the Chartered Institute of Fundraising’s supporter experience special interest group and was only possible thanks to our headline sponsor The Dragonfly Agency Ltd and our friends at Open Creates.
If you would like access to a recording of this superb event, please email carolina@sofii.org for more information. Thank you!
This event was run was a fundraiser for The SOFII Foundation.