‘…written with such a wit and lightness of touch that not a page is boring.’ - Drayton Bird reviews Up Smith Creek

As we continue our celebration of the wit and wisdom of George Smith we bring you this review of the superb collection Up Smith Creek by famed marketing expert Drayton Bird.

Written by
Drayton Bird
May 01, 2019

Up Smith Creek

By George Smith

Reviewed by Drayton Bird

The White Lion Press Ltd, London, 2011; £ 12.95, 300pp.

ISBN: 978-0-9553993-4-3 (paperback)

Journal of Direct, Data and Digital Marketing Practice (2012) 13, 277 – 278.

doi: 10.1057/dddmp.2011.45

‘…written with such a wit and lightness of touch that not a page is boring.’

What can you say about a man who writes an article about T-shirts, claiming to have played at Glastonbury with a band called Girls wear Brassieres, later renamed the Four Skins, featuring Ken Livingstone on keyboards?

Very few people write well. Even fewer are able to write well about our business. George Smith is a scintillating exception, because he writes about a great deal more than our business. Not only does this book offer something to think about with a smile or two on every page, but if you know anyone interested in direct marketing — or any kind of marketing — it makes the perfect, thoughtful Christmas gift.

There are at least five excellent reasons why.

First, it is written with such a wit and lightness of touch that not a page is boring. The man has a style all his own; and I cannot tell you how hard it is to be different, let alone better.

Secondly, it is extraordinarily perceptive and funny about our business. The writer ’ s explanation as to why clients should be forced to present themselves to possible agencies in a suitably grovelling fashion is only one of many pleasures it gave me.

Thirdly, George Smith, besides a sardonic but genial wit, has an extraordinarily good understanding of what this business is, or should be, about — and he feels strongly about what is right and wrong.

Fourthly, (and I know this having tried myself) being able to write consistently, week after week, year after year, about a pretty narrow subject in an entertaining and involving way is extraordinarily hard.

And fifthly, to be able to write about matters long past so well as to make them both relevant and engrossing today is almost impossible. 

I take my hat off to the man.

All this sounds so flattering that it makes me sound like George Smith’s literary agent. Curiously enough, though, despite working in the same business for four decades, I hardly know George. I have missed a lot.

It is his flights of fancy that are especially pleasing. One piece that gave me a good laugh starts with the idea that there should be a checkout in his agency’s reception to which clients would bring their completed creative work in a trolley, where the cost would be racked up on a big till by a junior member of staff. ‘A mailing, two revised adverts, three media schedules and a concept… Brenda, aren’t we doing a special offer on concepts this month? ’ 

See what I mean? There is hardly a page in this book — I would almost say not a paragraph — without its pleasures. And, as with all good writers, you can almost hear the man talking. I can only adapt some of what I wrote when first asked by the publisher to comment: George Smith has rare wit; he writes extremely well. He makes the rest of us feel our living has not been made in vain. What he has written made sense when he wrote it, makes sense now and will make sense 50 years from now.

It really is true. Get the book.

Drayton Bird Hon F IDM


‘George Smith has rare wit; he writes extremely well. He makes the rest of us feel our living has not been made in vain. What he has written made sense when he wrote it, makes sense now and will make sense 50 years from now.’ - Drayton Bird

This review originally appeared in the Journal of Direct, Data and Digital Marketing Practice in 2011.

About the author: Drayton Bird

Drayton Bird

Drayton Bird is a British marketing expert and public speaker.

David Ogilvy said of him ‘Drayton Bird knows more about direct marketing than anyone in the world.’

Bird has worked with advertising agencies including Y & R, JWT, FCB and Leo Burnett, and was a founding member of the Superbrands Council. Starting as a journalist he became a copywriter, and after becoming creative director of a London advertising agency he quit to go into business on his own.

With John Watson and Glenmore Trenear-Harvey he set up what became Britain’s largest direct marketing agency, which he later sold to Ogilvy and Mather, where he became vice chairman and worldwide creative director of what is now OgilvyOne, and was elected to the Ogilvy Group board.

His book, Commonsense Direct and Digital Marketing, has been published in 17 languages and was for many years the UK’s best-seller on the subject. He has written four other marketing books, including How to write a sales letter that sells, now in its 3rd edition, and well over 1,000 columns for publications around the world. In 2007 he founded the European Academy of Direct and Interactive Marketing.

Recent Articles

Investing in supporter loyalty improves retention and grows income – and now it's quantifiable

This is a first for our sector – an investigation into donor loyalty involving thousands of donors from a dozen charities. Check out the findings in this article and download your copy of the free report.

Read more

Il Fundraising in tempo di crisi: la crescita dell'altruismo

Richard Turner riflette su come le persone hanno mostrato il loro altruismo e bontà nella raccolta fondi dall'epidemia di coronavirus.

Read more

Cosa può insegnare la consulenza al corporate fundraising?

Le raccolte fondi possono imparare qualcosa dal mondo della consulenza terapeutica? Sì, afferma Briony Markham di Remarkable Partnerships.

Read more

Fundraising Everywhere is SOFII’s newest business partner

SOFII is delighted to announce that Fundraising Everywhere and Everywhere+, a leading provider of virtual events to the charity sector, has joined the SOFII community as a proud business partner. 

Read more

Improve your supporters’ online experience to raise your fundraising results

James Herlihy of Dutch agency Mindwize shares his essential steps for avoiding a poor online experience for donors. He also gives his advice on how to power yourself to fundraising success.

Read more