RNLI: We are one crew
- Exhibited by
- Rory Stamp
- Added
- May 14, 2020
- Medium of Communication
- Video
- Target Audience
- All donors
- Type of Charity
- Sea rescue
- Country of Origin
- UK
- Date of first appearance
- March 2020
SOFII’s view
This is a simple, beautifully-worded and heartfelt message for donors that reminds them how important they are without being over-the-top. In the era of coronavirus, donors who are reminded that they matter are more likely to continue supporting your organisation. And the Royal National Lifeboat Institution (RNLI) has done just that. This gem certainly impressed the watchers of SOFII’s virtual I Wish I’d Thought of That (IWITOT) in April 2020, when it was presented by Julie Berthoud-Jury.
Summary / objectives
In this video, RNLI volunteer Dave explains how the charity’s lifeboat crews face uncertainty every time they venture out to sea to rescue people. He then acknowledges that RNLI supporters are also facing uncertain times and reassures them that, because of their role as donors, they too are part of the RNLI crew. He ends by thanking RNLI donors and sending a message that he and all his fellow volunteers hope those donors are safe and well during the coronavirus pandemic.
All in under a minute. Brilliant.
Background
In this interview, SOFII founder Ken Burnett talks to the RNLI’s strategic content manager Rory Stamp about how their wonderful ad came about. He also shares why they wanted to tell donors just how much they value them during this trying time.
Also in Categories
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- Individual donors
- Supporter experience