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CDE project 8 section 5: appendix 2 - research sources

by The Commission on the Donor Experience

All the research sources for CDE project 8: trusts and foundations.

CDE project 18 section 3.1: action 2 - adopt the right mindset

by The Commission on the Donor Experience

Adopting the right mindset is probably the most important action of all. It is what you need in place at the outset and it influences the actions that follow. In time, it will be part of the overall culture within the organisation.

CDE project 17 section 2.2: ‘Define and champion’ and ‘Help people see’

by The Commission on the Donor Experience

‘You need to develop that sense of shared consciousness…so we all know what the picture is, what we’re striving collectively to do and we’ve got permission to get on and do it.’

CDE project 10 section 4 part 2: the experiences and needs of donors and their families

by The Commission on the Donor Experience

At the heart of the challenge of providing the best experience are the primary wishes of the donors and their families.

CDE project 7 section 1: putting the principles and actions into practise part 2

by The Commission on the Donor Experience

What can I do in the future?

CDE project 5 section 3: case study on Practial Action

by The Commission on the Donor Experience

Introducing a non-ask piece in the welcome journey for cash supporters.

CDE project 1 section 6: use inclusive, accessible language and avoid jargon.

by The Commission on the Donor Experience

Part six of CDE's series on good practices plus examples of common misuses to help fundraisers use language appropriately so they can swiftly yet significantly improve the donor experience.

CDE project 22: the approach - review media coverage

by The Commission on the Donor Experience

This revealed a number of highly instructive insights into ‘what gets coverage’ over a typical period. No single observation is surprising in itself but, collectively, they are suggestive.