A cre­ative brief for fundrais­ers: why it mat­ters, and how it can help you raise more money

This cre­ative brief comes cour­tesy of Lisa Sar­gent, prin­ci­pal at Sar­gent Com­mu­ni­ca­tions, LLC in the USA.

Written by
Lisa Sargent
Added
May 23, 2013

You sit down and write! Right? So, you’ve got a fundraising letter to write – and it’s got to be the best appeal that’s ever been written in the history of fundraising appeals. Your deadline is two weeks away. What’s the first thing you do?

Not so fast: you sit down and think. I know, I know, it doesn’t sound as glamorous.

But the truth is, behind every great appeal stands a silent but essential partner: the real star of the show.

This essential partner goes by many names: creative brief, marketing concept and copy platform, to name a few. And why is it so vital to the success of your next appeal – or even your next major donor brochure or online fundraising campaign?

Because a good creative brief tells you everything you need to know: who you’re writing to; why you’re writing (and yes, you need a good reason to write); what you want your readers to do; when they must act; and how to take action.

Then it goes a step further and answers equally critical (but too often overlooked) questions like: are there any words and phrases you must avoid? Can your letter be personalised? Who will sign the letter, and why?

‘Now really, Lisa,’ you ask, ‘how important can this creative brief be?’

Well, imagine your body without a backbone. I’d wager that most people would react far differently to the human jellyfish version of you than they do to the ‘you’ of today.

Sadder still, many would turn away without ever knowing the real you – just as many readers will do for a fundraising appeal without a creative-brief-backbone.

So how do you go about creating a creative brief?

Easy: you swipe mine.

Just for you, I’ve published this creative brief template, under a Creative Commons license. And that means you can borrow with abandon. It's below, in full.

Enjoy! And do let me know how those new appeals perform: lisa@lisasargent.com.

About the author: Lisa Sargent

Lisa Sargent

Lisa Sargent (she/her) is head of Sargent Communications. She helps non-profits raise more money and keep more donors through better donor communications. A creative strategist and copywriter, Lisa works exclusively with non-profits on direct mail, email fundraising and donor care communications – acquisition appeals, annual reports, proposals, welcome packages, newsletters, thank-you letters and more.

Lisa is a contributing author to acclaimed decision science book Change for Better and author of Thankology, on keeping your donors connected and giving through the power of gratitude (reviewed by SOFII’s Ken Burnett here). Lisa also publishes The Loyalty Letter, a free newsletter for non-profit and charitable organisations read by subscribers around the world. Lisa has contributed regularly contributed to SOFII over the years, including the wonderful thank you letter clinic, which you can read here.

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