CDE project 14: appendix 1
- Written by
- The Commission on the Donor Experience
- Added
- April 27, 2017
The full lists of attributes of a donor-focused fundraiser drawn from the surveys and focus groups we conducted.
- People skills
- Cause driven
- Adaptability/agility
- Listening and responding to donor needs
- Genuine/authentic/integrity
- Quick thinking
- Drive and resilience
- Well organised
- Technically skilled
- Numerate
- Empathetic
- Curious
- Networking skills
- Good team worker
- Analytical
- Marketing skills
- Creative.
The full list of attributes for specific fundraising techniques drawn from our survey and focus group.
Community
- Connection with people as individuals
- Passion
- Multi-tasker
- Thinks on their feet.
DM
- Awareness of statistics
- Understands donor groups
- Knows how to direct a message.
Corporate
- Tenacity
- Energy
- Rapport-building skills
- Finding common ground
- Speaks the donor’s language.
Trusts and foundations
- Writing skills
- Can interpret scientific reports
- People skills do matter as there is a potential crossover to major donors
- Attention to detail
- Highly organised
- Research skills
- Happy to work alone
- Clear thinking
- Process skills.
Legacies
- Ability to handle sensitive issues skilfully
- Calm
- Represents the organisation well
- Compassion
- Has a strong moral compass.
Supporter care/admin
- Loves supporters
- Is an advocate for them
- Shows empathy.
Events
- Resilience
- Networking skills
- Team workers
- Customer service
- Appreciative.
Digital
- Understanding of digital audience and channels
- Marketing capability
- Financial literacy
- Agility to adapt to an ever changing market.
Major donors
- Rapport-building skills
- Establishing common ground
- Speaks the donor’s language
- Outgoing
- Confident
- Charisma
- Gravitas
- Wants to be with people.
- Happy to work the room.