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12 pages tagged with Donor-centric:

  • Big Dog Ranch - Great Give 2017 by Derrick Feldmann With excellent donor stewardship using the latest technology and a bank of research to back its strategy, this campaign was a rip-roaring success and shows the value of learning from the past to improve on the present.
  • CDE project 10 section 4 part 4: the organisation’s culture, capacity and experience by The Commission on the Donor Experience Creating a positive experience for legacy donors or for those enquiring about becoming such donors requires a much wider contribution and understanding from the organisation.
  • CDE project 10 summary: legacies by The Commission on the Donor Experience This project will look at the strengths and weaknesses of the current model of legacy fundraising and identify how we make sure that people feel encouraged to include charities in wills.
  • CDE project 14 summary: getting the right people as fundraisers by The Commission on the Donor Experience This project will consider the attributes that donors expect to see in the fundraisers they deal with and how recruiting specifically with those attributes in mind will significantly improve the donor experience.
  • CDE project 2: fundraising and vulnerability by The Commission on the Donor Experience This project will propose updated guidance and recommendations for rigorous best practice in this crucial area, where fundraisers must be seen to be caring, sensitive and above suspicion or concern.
  • CDE project 5 summary: the supporter’s journey by The Commission on the Donor Experience This project will define the process and seek to be helpful to fundraisers wishing to offer their donors a truly satisfying, rewarding long-term experience.
  • CDE project 7 summary: companies by The Commission on the Donor Experience This project will consider all aspects of the evolving field of corporate partnerships from the perspective of the donor - including directors, senior managers, selection panels and staff to identify ways of enhancing the experience to the benefit of all involved.
  • Goderich ‘Mind and body’ campaign by Steve Thomas A lesson in how to tap into community spirit, this campaign shows how far you can go with a little expertise, the right approach and clear donor-focused messaging.
  • Meet Nana Murphy: lessons in donor care from Merchants Quay Ireland by SOFII-author This inspirational case study celebrates the incredible work of Merchants Quay Ireland’s fantastic fundraising team. They transformed the fortunes of this small charity, multiplied its revenue more than tenfold, and provided essential assistance to people experiencing homelessness.
  • Siloam Mission: hand-drawn gratitude report by Mike Duerksen This gratitude report is a wonderful piece of communication. By sharing the experiences of one beneficiary, Siloam Mission showed how their donors were at the heart of his story.
  • Stripes Social Cooperative – ‘Make legality blossom. Turn the world into a beautiful place.’ by Caterina Ferrari How a small organisation managed to spread the culture of giving internally, leading to its employees developing a very strong donor community. 
  • The 6Ps: a blueprint for transforming fundraising. For good. by The Commission on the Donor Experience The six steps to change outlined here provide windows onto a vast body of work compiled through 2016 and early 2017 by upwards of a thousand individual volunteers for the Commission on the Donor Experience (CDE).