If you want their mon­ey, best not to insult them

There were red faces all round when the UK Con­ser­v­a­tive Par­ty found an unusu­al­ly insult­ing way of ask­ing for dona­tions to the Party’s cause.

Written by
Joe Burnett
Added
April 26, 2018

Note: this article features language that some may find offensive. You may also find this side-achingly hilarious, so watch out!

Regardless of your political stance, I'm sure we can all agree that it's quite a mistake to open a direct mail letter asking for money with the words ‘Dear Mr Fuckingjoking’.

Yet this is what happened to 67-year-old Raja Habib of South London, when he received a letter requesting a donation from the Conservative Party addressed to a ‘Mr Youmustbe Fuckingjoking’. Apparently their contribution would help the Tories ‘build a Britain for the future’ and ‘help defeat socialism in our country’ but Mr Habib was singularly unimpressed.

This farcical situation may tickle you, but this shows that, no matter how difficult, maintaining your database is essential. As the Habibs' neighbour said on Twitter, 

‘[They're] trying to argue they can run the country when they can’t even work mail-merge. My elderly neighbours were more than a little upset to be addressed in this manner by the PM. To add insult to injury the Conservatives then had the cheek to ask for money.’ 

The Conservative Party is investigating and this could be an unfortunate technical glitch or a cheeky prank by a disgruntled staffer.

It's an absurd example, perhaps, but it does highlight the pitfalls of direct marketing and using masses of data in one go. If even the current party of government in the UK can fall foul of poor data management, then maybe all our organisations can too. So before you send out that next DM pack asking for money, do make sure you haven't addressed one letter to someone called ‘Youmustbe Fuckingjoking’ or anything along those lines.

About the author: Joe Burnett

Joe Burnett

Joe Burnett (he/him) cut his teeth as an intern at the Association of French Fundraisers, before embarking on a career in advertising. He later returned to the charity sector. Joe is passionate about fundraising and how it can be a force for positive change in the world. 

Recent Articles

A softer year for giving – but four donor groups show us where there’s growth potential

Every year, Blue State releases their Giv­ing Behav­iours Track­er. In this article, Anjali Bewtra explains that the latest findings show the UK public is still profoundly generous, but increasingly selective about their donations. 

Read more

Diversificar ingresos: Más allá de los proyectos y donantes

Diversificar fondos o ingresos no significa simplemente buscar más donantes; eso solo perpetúa la lógica de financiamiento basada en proyectos. La verdadera diversificación implica ir más allá y construir un modelo que integre otras fuentes de ingresos además de los proyectos, como programas e ingresos propios o unidades de negocio. 

Read more

El sourcing en la cooperación: cómo ser una organización local visible y atractiva para financiadores

En la cooperación internacional y la filantropía, solemos pensar que son las organizaciones sociales las que buscan y compiten por acceder a fondos. Sin embargo, cada vez más, el proceso funciona en doble vía: los financiadores también hacen sourcing, es decir, buscan activamente socios locales sólidos, confiables y con capacidad de generar impacto real en los territorios o comunidades.  

Read more

¿Qué es un agente fiscal y cuándo usarlo en la canalización de fondos de cooperación internacional?

A pesar de los cambios recientes, la cooperación internacional sigue movilizando cada año millones de dólares destinados a financiar proyectos de desarrollo, acción humanitaria y fortalecimiento institucional en todo el mundo. Sin embargo, muchas veces los recursos no llegan de manera directa a las organizaciones locales que implementan las iniciativas. Una de las figuras más utilizadas para canalizar estos fondos es la del agente fiscal (fiscal agent o fiscal sponsor en inglés). 

Read more

How to fix the donation page your supporter can’t use

Accessibility affects supporter experience, particularly when it comes to giving. In this article, you’ll discover some top tips for how fundraisers can spot accessibility problems and fix them too. 

Read more

Also in Categories