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100 pages tagged with Direct mail:

  • Friends of the Earth steadying the ship: looking after your supporters when a media storm hits by SOFII When the media storm around fundraising broke last year, Friends of the Earth acted quickly to get in touch with their donors and give them the opportunity to comment frankly and freely on how the organisation was communicating with them. 
  • ‘Humbert’ heartfelt message appeal by Craig Linton Humbert was created by Humber River Hospital not only to raise money but to celebrate the generosity and kindness of their donors.
  • “Un tè per due”: la campagna di Guide Dogs NSW/ACT1 by SOFII Vincitore di ben due premi, quest’appello di Guide Dogs non ha solamente superato i risultati delle campagne precedenti per raccolta fondi. Ha offerto anche l’opportunità ai tanti sostenitori di scoprire una nuova faccia dell’organizzazione e dei suoi adorabili “protagonisti pelosi”, raccontando loro il lavoro che questi straordinari animali portano avanti per aiutare adulti e bambini affetti da cecità.
  • Amnesty International: the letter in the pen pack by Ken Burnett Now on SOFII, one of the letters that was sent with the legendary Amnesty pen pack. This moving example of fine writing was written specifically for women and sent to women only.
  • Amnesty International: the pen pack by SOFII Amnesty needed a powerful and effective means of recruiting new donors to their great cause. This was it. This was, as far as we know, the first ever occasion when a free pen was included in an acquisition mailing, in the UK at least. This mailing was both brilliantly successful and started a trend that led to a flood of imitators. SOFII has just restructured its massive direct mail, door drops and household deliveries showcase – the world’s biggest and best direct mail swipe file. Check it out here.
  • Arrels Fundació: cardboard hearts for the homeless by SOFII Arrels Fundació have come up with an excellent way to wear your heart on your sleeve to raise money and awareness of the growing number of homeless people in Barcelona. It is also easily copied.
  • Arthritis Care: ‘people like us’ campaign by SOFII This colourful, imaginative campaign recruited new members at one third of previous costs because it’s creative, engaging and thought-provoking. It stirred people from their daily routine into doing something different.
  • Association of International Cancer Research: Inspiring Stories Book by SOFII By creating real, personal, one-to-one conversations, AICR not only inspired their supporters, they also made them feel as though they really cared.
  • Audubon Society of Rhode Island: special recognition of long-time donors by SOFII The Audubon Society of Rhode Island’s superb care for their donors and courage in their approach have produced results that will be the envy of charitable organisations everywhere.
  • Australian Conservation Foundation: end of year appeal by SOFII By changing the way that donors were asked for support, ACF was able to triple income and response with this mailing. It is a brilliant example of a credible, compelling and engaging direct mail piece to a warm audience.
  • Book Aid International: the Reverse Book Club by SOFII RBC is just like a normal book club, only its members never receive the books – instead each month four books are sent on each member’s behalf to people in the developing world. Donors love this scheme for its tangible accountability. For a small weekly outlay that most will never miss, they can see what their help is achieving and can readily imagine the impact of their gift, month after month, on small children and struggling students, eager to learn and to work their way out of poverty.
  • Botton Village ‘Frances’ pack by SOFII Botton Village was a pioneer of relationship fundraising. This is fundraising direct mail as it should be – sincere, engaging, heart-warming and very compelling.
  • Botton Village: il “messaggio di Frances” by SOFII Botton Village e’ stata una vera e propria pioniere nel cosidetto “fundraising relazionale”. Questo e’ esattamente quello che un buon direct mail di raccolta fondi dovrebbe essere: sincero, coinvolgente, caldo ed estremamente convincente.
  • British Heart Foundation: the ‘calculate the cost of heart disease’ mailing by SOFII This is irresistible. How could any cost-conscious businessman or woman resist playing with this gadget to get an idea of what heart disease is costing his or her bottom line each year?
  • Bush Heritage Australia: Autumn appeal turned donor care pack by Jasmine Coronado Bush Heritage Australia shows you how you can achieve surprising results by thanking, acknowledging and inspiring your donors, even if you never ask for money.
  • Cancer Research UK: the letter from cancer by SOFII At first glance you might think, wow, this mailing from Cancer Research UK is clever and a bit different. It surely will make people angry enough so that they give money that will beat cancer: an admirable ambition. But what would you think if you have cancer?
  • CDE project 11b summary: direct mail by The Commission on the Donor Experience How can we plan better as a sector to avoid individuals being inundated with our communications and ensure that that our messages get the attention they deserve rather than all being lost in such a crowded space?
  • CDE project 11b: appendix 1 by The Commission on the Donor Experience Additional income plus cost savings from a digital print strategy - a direct mail case study from World Vision. 
  • CDE project 11b: part one - direct mail that works by The Commission on the Donor Experience Introduction and some basics.
  • CDE project 11b: part two - output from the direct mail workshop and recommendations to improve the donor experience by The Commission on the Donor Experience Examples of direct mail and recommendations to improve the donor experience. Recommendation one. 
  • CDE project 11b: recommendation 6 - thank properly and great customer service by The Commission on the Donor Experience Thank personally and quickly. As project 6 on emotion recommends, fundraiser’s should aspire to be ‘famous for frequent, fast, fabulous feedback’. 
  • CDE project 11b: recommendations to improve the donor experience - four and five by The Commission on the Donor Experience Recommendation 4: Be smart with data Recommendation 5: Have a great offer and compelling reason to give
  • CDE project 11b: recommendations to improve the donor experience - two and three by The Commission on the Donor Experience Recommendation 2: Think about how donors FEEL. Recommendation 3: Be an ambassador, as well as a fundraiser
  • CDE project 11b: the three key and separate steps to crafting a great DM appeal by The Commission on the Donor Experience Step 1: the proposition. Step 2: the concept. Step 3: the do’s and don’ts of direct mail appeal writing and design. 
  • CDE project 23: part 3 - project 11 by The Commission on the Donor Experience 11. Communication with individual donors 11a. Mass Media 11b. Direct Mail 11c. Digital 11d. Community fundraising 11e. Telephone fundraising 11f. Face to face fundraising
  • Centrepoint ‘sponsor a room’: donor acquisition by SOFII This exhibit is proof that traditional direct response fundraising can still work in the current fundraising climate. It demonstrates simple yet effective press advertising combined with a clever use of digital technology.
  • Cesvi ‘thank-you’ campaign by Joe Burnett One of Italy's largest international aid and development NGOs, Cooperazione e Sviluppo  (co-operation and development), or Cesvi, took advantage of their president stepping down to send a simple, effective and personal letter to their 5,000 most loyal donors. 
  • Cesvi: ‘stop AIDS at birth’ campaign by Joe Burnett Cesvi launched the first fully integrated fundraising campaign in Italian history that was inspired by the words of HIV-positive child Nkosi Johnson at the International AIDS Conference in Durban in 2000.
  • Children’s Wish Foundation: the power of a story by SOFII All nonprofits need to tell stories. Through storytelling you will build deeper connections with your supporters and, ultimately, raise more money for your cause.
  • CPAR: ‘plant a tree in Ethiopia’ mailing by SOFII Ethiopia has to be one of the most difficult fundraising markets in the world. Yet this pack produced results that most more sophisticated fundraisers can only dream of.
  • Deerfield Academy: Bruce Barton’s fundraising letters from 1945, letters 3, 4 and 5 by SOFII These letters are masterful examples of wrapping up serious information in easy conversational style. Find letters three, four and five here.
  • Deerfield Academy: Bruce Barton’s fundraising letters from 1946/47, letters 6, 7 and 8 by SOFII Featured here are letters six, seven and eight from the 21 letters in this SOFII series, three more fine examples of the fundraising letter-writer's art from an age gone by.
  • Deerfield Academy: Bruce Barton’s fundraising letters from 1955 and 1956, letters 16 and 17 by SOFII A four-year gap between Bruce Barton's letters for Deerfield Academy in no way diminished his exceptional capacity for penning a powerful appeal. Read, reflect and recycle, for there is real treasure here.
  • Deerfield Academy: Bruce Barton’s fundraising letters from 1960, letter 22 by SOFII It has been a pleasure and a privilege to bring you all these letters from that master of direct mail letter-writing, Bruce Barton. But, as the infamous ‘they’ say, ‘all good things must come to an end’. Yes, this is the last SOFII has. But, of course, as they also say, ‘the glass is half full’, so maybe there are more out there that will find their way to SOFII.
  • Deerfield Academy: Bruce Barton’s fundraising letters from the 1940s, letters 1 and 2 by SOFII Written between 1944 and 1960, the 22 letters in this series reputedly raised over US$2 million. Serious direct mail copywriters will study these letters carefully and will profit accordingly.
  • Deerfield Academy: the Bruce Barton classic long copy letter from 1925 that pulled a 100 per cent response by Carolina Herrera He sounds like the racy detective hero from a 1930s crime thriller. But Bruce Barton is something else, for sure – a great copywriter and communicator.
  • Direct mail from Africa and Asia by SOFII Contributors Four essential campaigns showcasing the innovation and skills of organisations in Africa and Asia.
  • Direct mail from the UK by SOFII Contributors From Friends of the Earth to Greenpeace, the RSPB to Mencap: a collection of the best direct mail campaigns from the UK.
  • Direct marketing copy and the amazing power of fear by Denny Hatch Can fear be a primary motivating factor in direct mail? Denny Hatch certainly thinks so. In this blog Denny not only explains why, he also illustrates the point by analysing two remarkable letters.
  • DM from the higher ed. sector by SOFII Contributors There is a lot of inspiration to be had when it comes to direct mail from some of our greatest institutions: universities.
  • Dogs Trust: sponsor a dog by SOFII One of the most imaginative, instructive adaptations of the concept fundraisers have dubbed ‘the best fundraising proposition of all time’.
  • Dr Barnardo’s Homes: four fundraising greats from the distant past by SOFII Dr Thomas Barnardo was one of the Victorian era's great philanthropists. These archive examples of his personal fundraising style and efforts are a unique treasure for the body of fundraising knowledge and best practice.
  • Dr Barnardo’s Homes: how the death of Carrots led to a powerful slogan, from 1866 by SOFII The death of a lonely young boy led Dr Barnardo to declare that the children’s homes that bore his name should never, ever close their doors to any child. A great example of fine writing combined with sincerity.
  • Dr Barnardo’s Homes: quattro grandi raccolte fondi dal passato remoto by SOFII Il Dr Thomas Barnardo fu uno dei maggiori filantropi dell'era Vittoriana. Questi esempi in archivio, con il suo personalissimo stile di fare fundraising e con le sue iniziative, sono un tesoro più unico che raro per l'intero patrimonio di esperienze nel fundraising e delle sue buone prassi.
  • European ideas worth swiping by SOFII Contributors Get your passports ready as we travel around Europe to explore some of the great direct mail ideas currently working wonders across the continent.
  • EveryChild Gift Aid ‘mop-up’ campaign by Matthew Sherrington For any UK charity, reclaiming tax on donations going back the last four years could be a huge windfall. EveryChild’s average Gift Aid claim was £165 per response.
  • Farm Africa: a thank-you letter and gift by SOFII This is just a very nice thank-you letter that is easy to copy, though perhaps it would be best not to do so directly, but rather to adapt the idea behind it in a way that’s distinctive, individual and personal to your cause.
  • Goderich medical clinic campaign by SOFII A really lovely appeal, which shows that it pays to have a couple of direct mail professionals living in your town. In this case, holiday residents Mary Attfield and Steve Thomas set about organising a simple but effective local appeal to make sure local people could have access to their own doctors.
  • Great ideas from Down Under by SOFII Contributors We look at great campaigns and novel ideas from the wonderful shores of Australia and New Zealand.
  • Great ideas from the USA by SOFII Contributors From sea to shining sea fundraisers in the United States are leading innovators and inspirers, notably in the field of direct mail campaigns.
  • Great Ormond Street Hospital: Christmas mailing, from 1941 by Aline Reed What an achievement for Great Ormond Street Hospital’s fundraisers during the Second World War, someone kept their mailing for 70 years.
  • Greenpeace Frontline: launch of a high level monthly giving scheme by Charlotte Grimshaw This was an early monthly giving scheme by Greenpeace UK. Within a short while, one fifth of all its income was coming from Frontline members.
  • Greenpeace UK: their cycle of renewal and reactivation mailings, the ‘countdown’ and ‘please and thank-you’ packs by SOFII The two mailings shown here form part of Greenpeace UK’s renewal mailings cycle from the late 1980s. Each pack is short, punchy and based around a simple theme, encapsulated in a single word (each of which involves a powerful call to action and which are presented in a very Greenpeace way).
  • Greenpeace UK’s ‘forget it’ pack reactivation mailings by SOFII It’s easy now to forget that as recently as 20 years ago giving by direct debit was a comparative rarity. The paradigm for most fundraisers with large donor bases was the annual renewal cycle. This is the first mailing from a particularly good example of a renewal series, from Greenpeace UK.
  • Greenpeace USA newsletter: the origami whale by Matthew Sherrington If you want to engage your donors give them something interesting and fun to do. This is an example of transforming the humble newsletter, with new energy and purpose, to deliver a real involving experience to supporters.
  • Greenpeace’s optimistic tick-box suggestion: the ‘Stop Thorp’ campaign court case mailing by Carolina Herrera This exhibit works on many levels. At first glance the reply form opposite looks innocuous enough but really it’s a brilliant illustration of how, in times of need, donors will respond warmly to help a cause when it is clearly in trouble.
  • Guide Dogs NSW/ACT*: ‘tea for two’ appeal by SOFII A double award-winner from the Guide Dogs of New South Wales that surpassed previous appeals not only in money but in showing how that the organisation does so much more for blind people, young and old, than training dogs: adorable as they might be.
  • Habitat for Humanity: money back guarantee by SOFII Would a money-back guarantee help your direct mail? Habitat for Humanity tried it, and the results were as interesting and instructive as were their reasons for doing it.
  • Hannah’s innovative direct mail appeal by SOFII Is real talent something you are born with, or can create, if you work at it really hard and smart? At best, we feel, it's a bit of both.
  • Help the Aged ‘...little piece of plastic’ direct mail acquisition pack by SOFII More than a year after this classic pack originally appeared on SOFII, its originator, Chris Stoddard, has come forward with the full story.
  • Help the Aged: ‘you have this gift’ direct mail pack by SOFII Both the text on the envelope and the incentive in this classic direct mail pack from the 1980s have been copied frequently.
  • How I wrote it: the NSPCC’s Simple pack by Robbie Rae When Robbie Rae started working as a fundraising copywriter at the turn of the millennium, he felt that true masters of direct mail had perfected the art in all its form. Despite that, he thought that it was time to change the orthodoxy. Click here to discover how he wrote a hugely successful pack that did just that.
  • How I wrote it: the Sharp HospiceCare conversion letter by Fergal Byrne In the first of this SOFII series of interviews with leading fundraising writers, Fergal Byrne talks to Tom Ahern about a letter he wrote in 2002 for Sharp HospiceCare. Here Tom tells Fergal how he wrote this letter, explains his approach and takes us through the letter step by step.
  • Humber River Hospital Foundation’s direct mail appeal featuring Humbert by John Lepp It's amazing how many capital campaigns bewilder donors with architect's drawings, graphs and complicated giving levels. Not so those brave people at Humber River Hospital Foundation, they turned their backs on stuffy institutional instincts and introduced Humbert – their storyteller supreme. Meet him here and see the fabulous appeals that achieved 33 per cent growth in giving in less than a year. Go on – take a risk!
  • If you want their money, best not to insult them by Joe Burnett A goof by the UK Conservative Party in a fundraising letter shows just how careful you need to be with the data you're working from. Note: this article contains language that some may find offensive
  • Inside secrets of the copywriter’s art – the ‘how I wrote it’ series by SOFII Contributors Classic direct mail campaigns are explored and explained by the people who created them in this unique section of the DM showcase on SOFII.
  • Inspiration from Canada by SOFII Contributors O Canada! Our friends in the second-largest country on earth provide us with some superb examples of great direct mail fundraising.
  • Interval House: the gratitude report by SOFII This great report is hot off the press, so SOFII is looking forward to hearing what the readers think about their gratitude report.
  • ISRT thank-you and welcome letter by SOFII ISRT produced a ‘welcome pack on a single page’. This low cost example of donor relationship development shows fundraising creativity at its simplest and best. Every fundraising organisation could and should aspire to have a thank-you programme and materials at least as good as this.
  • Jesse Jackson’s bid for the White House, 1988 by SOFII Twenty years before the world had ever heard of Barack Obama, the Reverend Jesse Jackson was breaking new political ground with his campaign.
  • L’appello natalizio con la “testa di carta” del University College di Londra by SOFII Non c’è da stupirsi del fatto che il brief preparto dal University College di Londra (UCL) in cui si chiedeva di far rivivere il fondatore e filosofo Jeremy Bentham per raccogliere fondi, abbia lasciato la Direttrice Creativa di Bluefrog, Aline Reed, un po’ perplessa inizialmente.Fortunatamente, facendo qualche ricerca e prendendo appunti, l’idea geniale è arrivata: una “richiesta di riscatto al contrario”. Incuriositi? Basta leggere questa scheda per saperne di più.
  • L’appello speciale di Save the Children: compra un mattone by SOFII Questo appello speciale di Save the Children ha superato il target inziale di ben £150.000. E in termini di acquisizione ha raggiunto il break-even. E così è stato possibile inaugurate nuove cliniche e salvare tante piccole vite. Obiettivo raggiunto!
  • L’Associazione Parkinson inglese: la campagna di Dave il Verme by SOFII Dave il Verme e’ un personaggio divertente e arguto che ha permesso all’Associazione Parkinson Inghilterra di diventare competitivo rispetto ad altre NGO. E cosi’anche il tema della ricerca scientifica diventa interessante e coinvolgente tanto da convincere i sostenitori ad attivare una donazione regolare a favore della causa.
  • La fondazione Arrels: cuori di cartone per i senzatetto by SOFII La Fondazione Arrels ha trovato un ottimo modo trasformare un piccolo cuore di cartone da semplice spilla ad uno strumento per raccogliere fondi e richiamare l’attenzione sul problema dei senzatetto di Baracellona. Un’idea semplice e facilmente repicabile.
  • La lettera di Hannah: un appello originale by SOFII Il vero talento è innato oppure è qualcosa che, con il duro lavoro, si può conquistare? Secondo noi di SOFII la verità sta nel mezzo.
  • La lettera in farsi di CHATS in occasion del Norooz by SOFII E’ un assioma da sempre nel direct marketing: quando si comunica ai donatori è necessario usare il “loro” linguaggio e non il “nostro”. Ed eccone un piccolo esempio.
  • Life Education Australia - Healthy Harold the giraffe business appeal by Steve Thomas With a target audience of only a few hundred prospective donors, fundraising expert Steve Thomas and Life Education brought in thousands of Australian dollars with this iconic campaign.
  • Longwood Gardens direct mail membership acquisition pack by SOFII Colourful and creatively appealing, this package is also a textbook example of good direct mail acquisition practice.
  • Los Angeles County Museum of Art: capital campaign by SOFII How direct mail and the phone together can secure massive support from lower dollar donors. By following the approach described here, nonprofit organisations that find it difficult to reach very wealthy donors can supplement their capital campaign.
  • Make–A–Wish Foundation: high value direct mail appeal by Mal Warwick The innovative proposal format singles out this interesting, informative and award-winning direct mail pack for special attention on SOFII.
  • Médecins sans Frontières: ‘field partners’ by SOFII Without doubt all fundraisers want regular givers and lots of them. This is a great example of how to convert your existing supporters from random one-off gifts to planned regular giving, and how charities can change the giving behaviour of existing supporters.
  • Medical Aid for Palestinians: Two Christmas appeals, one wish for Palestine by nick mawer How Medical Aid for Palestinians (MAP) used its great donor relationships to power not one but two Christmas campaigns in just one month.
  • Medici Senza Frontiere: “soci sul campo” by SOFII Non c’e’ dubbio che qualsiasi fundraiser desideri reclutare molti donatori regolari. Questo e’ un esempio riuscito di come sia possibile convertire donatori one-off in donatori regolari, andando cosi’ a modificare il comportamento di donazione dei propri sostenitori.
  • Mencap: Christmas appeal by SOFII This is a colourful, well-designed appeal that makes very good use of an attractive and appropriate involvement device to raise more money – and make donors feel good.
  • Mith Samlanh Cambodia: the ‘buy a brick’ land campaign by SOFII Ah, that great fundraising stalwart, the brick! How a standard product and colourful involvement device saved a splendid children’s home from having to close its doors. This capital campaign encourages individual supporters to ‘buy a brick’ and help Friends International to buy its Mith Samlanh Centre, Phnom Penh.
  • Musings of a direct response fundraiser no. 1: revisiting the basics by Jonathon Grapsas In this first article in a new series focusing on what you really need to know about direct marketing for fundraising, seasoned Australian fundraiser Jonathon Grapsas sets out some of the direct-mail basics. They might surprise you…
  • M​usings of a direct response fundraiser no. 2: finding the ‘sweet spot’ by Jonathon Grapsas Our job as fundraisers is to find the sweet spot: an amount that is appropriate to that donor at that time. In his second article on the musings of a direct response fundraiser Jonathon Grapsas shows exactly how to do it.
  • NSPCC’s thank-you mailing by SOFII This bright, colourful direct mail pack is a winner all of itself. With the delightful, powerful booklet as well it couldn’t fail to inspire donors to send their own messages and, indeed, send in another donation to the cause they love.
  • Ontario Nature: ‘Ruby the hummingbird’ mailing by SOFII This unusual example of direct mail tells a complex, moving story in an imaginative and very engaging way.
  • Operation Raleigh: toilet paper mailing by SOFII Truly, the best fundraising is almost invariably the most simple and most direct. This mailing also successfully shows the value of writing ‘from the field’, in a distinctive way.
  • Parkinson’s UK: the Dave the Worm campaign by SOFII Dave the Worm (DTW) is a fun and witty character that is enabling Parkinson’s UK to compete in a crowded marketplace by presenting research to donors in an engaging way and giving them a unique opportunity to regularly support new and innovative research.
  • Princess Margaret Hospital Foundation: Wings of Hope appeal by SOFII
  • RNLI: the legacy letter by SOFII This letter raised £millions. It is a classic example of a direct appeal to supporters for information to help plan for future income. An example of a candid, plain-speaking, respectful letter to remind supporters that RNLI relies heavily on legacy income to fund their work.
  • SAVE FINZ: Emergency direct mail appeal by Joe Burnett Facing difficult financial straits due to coronavirus, the Fundraising Institute of New Zealand launched an unprecedented matched funds appeal and brought in support from all around the world.
  • Save the Children’s capital appeal: buy a brick by Richard Turner This warm appeal from Save the Children beat its target by over £150,000 and acquisition approached break-even. Clinics were built and children’s lives saved.
  • Saying thank you nicely, in a letter by SOFII Contributors Remembering to thank donors for their support is vital. Here are five direct mail ‘thank you’ campaigns that really made a difference.
  • Secrets of direct mail 2: answering the right questions with your envelope by Chris Keating In part two of our series on the ideas of Siegfried Vögele, Chris Keating explains how to use Vögele’s method in how envelopes are designed. Something that simple can make all the difference to your direct mail campaign. And you could also help some capybaras too.
  • Secrets of direct mail 3: how people read letters by Chris Keating How do potential donors react to direct mail letters? In part three of our series on the legendary Siegfried Vögele, we explain this important aspect of his approach.
  • Secrets of direct mail 4: storytelling, fundraising and the dialogue method by Chris Keating How does Siegfried Vögele’s dialogue method work in terms of storytelling? In the final piece in his series on the great man, fundraiser Chris Keating explores how and even asks why storytelling matters in fundraising.
  • Sense’s magical Christmas: a special appeal from Teddy by SOFII This great exhibit from Sense proves that direct mail isn’t dying - it isn’t even ill. Instead it is thriving and if used properly will achieve great results for your charity.